Ana: Hi! I'm Ana. Welcome to
What to Say!
Do you know what to say when you want to apologise?
Listen out for useful language for apologising. Then,
we'll practise saying the new phrases – after this.
Paul: Noelia! I am so sorry! Are you
OK?
Noelia: I think so. That was lucky.
Paul: I'm really sorry! I didn't see
you!
Noelia: That's all right. I shouldn't
have been running.
Paul: No, no, I should have been
paying attention.
Noelia: And they teach you not to run
inside at school!
Paul: Still, it was my fault and I'm
sorry.
Noelia: I'm sorry too. It was both of
us. Honestly, it's fine. I'm fine. Don't worry about
it. Hey, I saved the laptop though!
Bob: Yeah, I'll be there in …
Noelia: Oh no!
Bob: Uh oh!
Paul: Ahhhh …
Ana: Hello again! Ooh, I hope
Noelia's OK. So, did you notice the useful phrases
used for apologising? Listen to me and then
repeat.
I'm so sorry!
I'm really sorry!
That's all right.
It was my fault.
I'm sorry too.
Honestly, it's fine.
Don't worry about it.
Ana: Try and use some of these
phrases the next time you want to apologise in
English. Bye for now!