LearnEnglish operates the LearnEnglish website, which provides the Service.
This page is used to inform website visitors about our policies regarding the collection, use, and disclosure of Personal Information for anyone who decides to use our Service, the LearnEnglish website.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at LearnEnglish, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Purpose of Collection and Scope of Use:
- To operate, maintain, and improve our websites, products, and services.
- To analyze your usage of the Application to enhance it further.
- To find and connect with your friends (when instructed by you).
- To provide customized and personalized advertisements, content, and information.
- To inform your friends about your activities on LearnEnglish.
- To monitor and analyze your usage trends and personalize and improve LearnEnglish and your experience with LearnEnglish.
- To respond to comments and questions and provide customer service.
- To send information such as confirmations, invoices, technical notices, updates, security alerts, and administrative messages.
- To protect, investigate, and prevent fraud, unauthorized or illegal activities.
- To communicate about promotions, upcoming events, and other news about the products and services we offer and those of our selected partners. Our legal basis for processing your personal information includes (a) obtaining your consent for the purposes outlined above and (b) the necessity of processing to fulfill the Service. We retain your personal information to provide the Service to you and as necessary to comply with legal obligations, resolve disputes, and enforce our agreements; otherwise, we delete your personal information promptly after you terminate your account.
Personal Data Storage
We retain your personal information as long as your account is active and as needed to comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing Personal Information
We share your personal information with the following entities:
- With your friends on LearnEnglish, as per the settings configured in your account.
- With companies that provide you with products and services. You may opt out of this sharing by contacting us through the channels listed under "Contact Information" below.
- With certain social networking services, if you permit such sharing through our services.
- With your consent. For example, you may allow us to share personal information with third parties for their own marketing purposes. Such uses will adhere to the privacy policies of those third parties.
- With service providers for LearnEnglish, such as email delivery, usage log analysis, and marketing campaign management.
- For legal, protection, and safety purposes, including: + To comply with laws; + To respond to lawful requests and legal processes; + To protect the rights and property of LearnEnglish, our customers, and others. This includes enforcing our agreements, policies, and terms of use.
- In case of emergencies. This includes protecting the safety of our employees and agents, our customers, or any person.
Customer Data Security:
LearnEnglish takes steps to help protect personal information. However, no company can eliminate security risks entirely. Mistakes may occur, and bad actors may defeat even the best safeguards.
User Complaint Resolution Mechanism
If your personal information is misused beyond the stated purposes, you can submit a complaint to LearnEnglish via: https://LearnEnglish.com/, email, messenger on our Fanpage, phone, or Zalo. Your complaint will be addressed within 24 hours of receipt.
Links to Other Websites
Our Service may contain links to other websites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it from our servers immediately. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us so we can take necessary actions.
Privacy Policy Changes:
LearnEnglish may update this Privacy Policy. When LearnEnglish changes it, we will also revise the "last updated" date on the Privacy Policy. Changes that restrict the use or disclosure of personal information you have provided will not apply to previously collected information unless we obtain your consent. LearnEnglish encourages you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of the Service constitutes your agreement to this Privacy Policy and any updates.
Data Deletion Request
If you wish to delete data, including your account information such as name, email, and other information stored in LearnEnglish's database, you may email us at LearnEnglish.team@gmail.com for support. We will delete your account within 48 hours of receiving your request.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.